NANCY E. HOFFMAN, ESQ.
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ARBITRATION, MEDIATION AND NEUTRAL PANELS 

American Arbitration Association Labor Arbitrator Panel; American Arbitration Association Education Law 3020-A Panel; Federal Mediation & Conciliation Services Panel; New York City Office of Collective Bargaining Arbitrator Panel; Chautauqua County/CSEA Arbitration Panel; New York State/CSEA Time and Attendance Disciplinary Panel; Scheinman Institute on Conflict Resolution Roster of Neutrals; New York State Lemon Law Arbitration Panel.

 LABOR RELATIONS AND EMPLOYMENT LAW--EMPLOYER and MANAGEMENT EXPERIENCE 

January 1989 – December 2011: General Counsel for the Civil Service Employees Association; represented Employer in labor relations and employment law matters involving two unions. Negotiated collective bargaining agreements, appeared before NLRB and in arbitration on behalf of the Employer. Advised Employer in all aspects of its business. Managed department of 28, including 12 attorneys, plus a network of 25 retained attorneys. Designed and managed a separate program covering Workers Compensation; Personal Injury; Personal Services; Elder Law. Designed and presented advocacy skill training to lawyers and other professional staff in substantive areas of labor and employment law, in advocacy and in arbitration skills. July 1986 – January 1989: First Assistant Counsel for Fair Hearings, Office of Administrative Hearings, New York State Department of Social Services. Managed administrative law judges and support staff in conduct of fair hearings; generated approximately 80,000 decisions per annum. Responsibilities included all personnel, labor relations and budget matters, resolution of substantive policy and program issues raised by hearing decisions, decision quality control, training of new and existing professional staff, and program information flow to professional staff. October 1978 – August 1979 Associate with the firm of Plunkett & Jaffee, representing public employers, mostly Boards of Education, in litigation, labor relations and collective bargaining negotiations. June 1985 – July 1986: Deputy Counsel, Division of Legal Affairs, NYS Department of Social Services. August 1984 – June 1985: Assistant Attorney General for the State of New York. September 1973 – October 1975: Assistant Corporation Counsel, New York City Department of Law. June –August 1972: United States Attorneys Office for the Southern District of New York, Intern.


LABOR RELATIONS AND EMPLOYMENT LAW-- UNION and EMPLOYEE EXPERIENCE 

January 1989 – December 2011: Director of Legal Services for the Civil Service Employees Association, Local 1000 AFSCME, AFL-CIO, representing over 265,000 state, local government and private sector employees in labor relations and employment law, in state and federal court litigation, grievance arbitrations and disciplines, before administrative agencies. September 1979 – August 1984; October 1975 – September 1978: Associate Counsel in the Office of General Counsel of the New York State United Teachers (NYSUT), American Federation of Teachers, AFL-CIO. Represented teachers and school-related personnel in employment-related litigation, in state and federal trial and appellate courts, before administrative agencies, and in arbitration. Had supervisory and administrative responsibilities; design and presentation of workshops instruction in advocacy skills and in substantive areas. NYSUT Instructor in Arbitration Advocacy Skills for Labor Relations staff 1981-1984.


PROFESSIONAL ASSOCIATIONS

Fellow, College of Labor and Employment Lawyers, 1996 Inaugural Class inductee; American Bar Association: Section of Labor and Employment Law (State and Local Government Bargaining Subcommittee); ABA Commission on Women in the Profession; ABA Commission on Racial and Ethnic Diversity in the Profession; Section Council; New York State Bar Association: Labor and Employment Law Section (Future Directions Subcommittee on Section Participation; Government Employees Labor Relations Law Committee; Ethics Committee); NYS Women’s Bar Association Capital District Chapter; Labor and Employment Relations Association [LERA]. 


BOARD SERVICE and COMMUNITY AFFILIATIONS 

Cornell University Council; Cornell University ILR School Dean's Advisory Council; Scheinman Institute on Conflict Resolution, Albany Law School Government Law Center, St. John’s University Law School Center for Labor and Employment Law (Advisory Boards); Girls Inc. of the Greater Capital Region, Girls Inc. Foundation Trust; Community Foundation of the Greater Capital Region, Albany Institute of History & Art, Capital Repertory Theater, Mediation Matters (Boards of Directors).


EDUCATION

Cornell University, B.S. ‘66 (ILR); New York University, M.A. ’68 (History); St. John’s University School of Law, J.D. ’73; Harvard Law School Program of Instruction for Lawyers, summer 1997; Alliance for Education in Dispute Resolution/Cornell University Employment Mediator Training Program, 2000; Basic Mediation Training (30 hrs-Mediation Matters- NYS-UCS ) 2013; State of New York, Office of the Attorney General Lemon Law Arbitration Training, 2013.


AWARDS

1997 Recipient of the American Arbitration Association Distinguished Service Award in Labor-Management Arbitration; Third Age Senior Services of Albany Award in Government, 2009.
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